WARRANTY INFORMATION
Warranty Process
To make a warranty claim you must follow the procedure outlined below:
- Visit https://spark.permagard.com.au/warrantyclaim/ and follow the prompts to enter the following details. If you do have internet access, please call 1800 413 222:
- Enter your name, address, phone number/s, email, your vehicle make, model, registration number, VIN number, the name of the supplying dealer, the products you purchased, additional details and/or comments surrounding your warranty claim
- Upload your Warranty Treatment Form as well as photos of the damage or area of concern.
- Upon receipt of a completed and valid warranty claim form, Protection Brands will then provide you with a Claim Reference Number and arrange for an assessor to inspect the vehicle during normal business hours at a location nominated by Protection Brands.
NOTE: Your Warranty Treatment Form including this warranty and proof of purchase must be presented to the assessor at the time of assessment.
- Following the vehicle assessment and subject to it being a valid warranty claim, Protection Brands will arrange a mutually convenient time at a location nominated by Protection Brands to rectify the fault or damage.
- You must bear the cost of claiming this warranty including the cost of delivery and collection of the vehicle to and from the nominated location.
WARRANTY LIBRARY
SDS LIBRARY